Listening (part 2)

Listening Between The Lines ... Part 2 of 4 Yates Here Listening Between The Lines ... Part 2 of 4 HOW well do you listen? It is exam time so print this out and circle yes or no to each question. OR just take a pen and paper and write down the question numbers and yes or no beside each. Try to remember the last few times someone spoke to. DID YOU: 1. Face the speaker? – Yes or no 2. Judge the value of the message by the speaker's delivery? – Yes or no 3. Interrupt politely something wasn't clear? – Yes or no 4. Interrupt at once if you disagree? – Yes or no 5. Imagine how the speaker might be feeling? – Yes or no 6. Plan your response while the speaker was talking? – Yes or no 7. Pay attention to the speaker, even though you had lost interest? – Yes or no 8. Respond as soon as the speaker stop talking? – Yes or no 9. Listen for ideas as well as facts? – Yes or no 10. Assume you already know what the speaker would say? – Yes or no How did you score? Even – Numbered Questions: Score 0 for Each Yes, 1 for Each No Odd – Numbered Questions: Score 1 for Each Yes, 0 for Each No If your total was less than 10, you are not listening as well as you could! Read on! WHAT Keeps People From Listening? EXTERNAL DISTRACTIONS – glaring lights, nearby activity, noisome radios, ringing telephones, etc. can interfere with concentration. IMPATIENCE – if you're eager to offer their own views on the topic – if a topic bores you - you are less likely to listen. PREOCCUPATION – thinking about your problem with the day's activities keep you from listening. So those trying to solve the speaker's problems! First, hear the speaker out. YOUR PHYSICAL STATE – when you are tired or uncomfortable, it is hard to concentrate. When you are too comfortable, it is tempting to daydream. SCRIPT WRITING – planning a response from someone is talking can cost you important information. PREJUDICE – you may decide not to listen because the speaker's: sex Race culture appearance waste or accident emotions delivery (awkward, polished, etc.). OR, you may be too impressed by these factors notice when there is little meaning behind the words. REMEMBER, Our president saying the reason that he did not want to talk to the BP CEO was that he already knew what he was going to say BECAUSE he KNEW those kind of people. SEEMS like a blatant violation of several rules for effective listening and communication. Read the next one. FAULTS ASSUMPTIONS – you will not listen effectively you assume: you already know what the speaker would say the topic is over your head you and the speaker use words the same way. (I need this tomorrow" may mean "by the end of the day" for you, but "first thing in the morning" to the! THE SPEED, – most people speak about 200 words a minute. The mind, however, processes words twice the speed!. During its spare time, the mind can easily wander. Stay Tuned for Part 3 Your Guide To The Future ONLY You Can Create Dr Yates J (Kala) Canipe Speed Selling Too

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